By accessing or viewing this Website, by booking or attending a Class, or by purchasing a Membership, you agree that you have read, understand, and will comply with these terms and conditions ("Terms").

RFC reserves the right to change these Terms, conditions of membership, hours of operation, services offered, and any fees and charges, at any time, at its sole discretion. RFC will notify such changes to you either through the Website or to your last known email address.

Your Membership - In House or Online

By purchasing a Membership:

1. You are entering a periodic agreement which will continue until you or RFC terminates it in accordance with these Terms.

2. You are granted access to the gym or Classes and specified Programs at all RFC studios over the Membership Term subject to these Terms.

3. Memberships will run for the Membership Term and cannot be terminated early other than in accordance with this Agreement or law.

You must generally be an adult (i.e., over the age of 18) to purchase a Membership or attend a Class. However, individuals between the ages of 16 and 18 may purchase a Membership or attend a Class with RFC consent and the consent and signature of a parent or adult guardian.

In order to purchase a Membership and attend Classes, you must:

1. Create an account with us.

2. Provide us with all information reasonably required to process your Membership (including but not limited to your credit card details and evidence that you are fit to attend Classes).

3. Sign and/or agree to any other agreement or policy as required by us or our operating system, including but not limited to our Code of Conduct, privacy policies, direct debit authorisations, terms, waivers, and medical or injury history and information.

By purchasing a Membership, you agree that all information provided by you is true and correct and that you will maintain and update this information to keep it current, complete, and accurate.

All personal information collected by us is held in accordance with our Privacy Policy.

RFC sets limits on Memberships, Programs, and Classes.

Class Cancellation

If you are unable to attend a class that you've reserved, please ensure that you cancel through your RFC app to allow another attendee the opportunity to attend. If you fail to attend a Class for which you have Registered without providing adequate notice, RFC reserves the right to restrict your Registrations in the future.

Restrictions on Individuals

RFC and its Associated Entities reserve the right to restrict clients altogether, or to a particular class type, for safety reasons at their discretion. For example (and without limitation) RFC and its Associated Entities reserve the right to turn clients away if they do not have the medical clearance, have not arrived in time to hear safety instructions or warm up, have not attended safety orientation, have not met any other legal requirement, or are otherwise not fit to complete the activity in the Class.

Unlimited Memberships allow each member full access to all studios and all classes without limitation. 

Term memberships (3, 6, 12 months pre paid) gain you access to all locations on an unlimited or limited membership status as per above (pending the purchase option). These memberships are non-refundable and non-transferable. Holds apply as per a direct debit membership. 

Transfers

Memberships, Programs, and Classes are not transferable to another individual, and cannot be used by another person, other than with V2FIT's written consent.

We may take and use video and audio recordings of yourself

By attending Classes, you acknowledge that you will be subject to video, photo and audio surveillance and recording (Recordings), which may be used by RFC subject to its Privacy Policy and these terms.

Recordings may be used by RFC for any purpose, including for security, marketing, or any other lawful purpose.

Consent and Release

You agree that RFC and its Associated Entities have the right to take or use Media of yourself and your property, and use them in any or all media worldwide (including online or physical publications in any place) at any time and for any purpose.

You fully release to RFC and its Associated Entities all rights to exhibit Recordings in any form, and waive any rights, claims, or interest you may have to control the use of your identity and likeness in the Recordings and agree that the Recordings may be used in this way without payment of compensation to yourself.

Any Issues

If you have any issues or concerns about the way in which your Recordings are being used, please let your Studio know, and we will endeavor to remove it from our online content or (if on physical materials) to no longer use the Recording on our future publications/printings of the materials.

This is how you will be charged Fees

Fees General

All costs, including Membership Fees:

1. Include GST.

2. Are non-refundable and non-transferable (except as required by law).

How you can Cancel your Membership

Your Membership will automatically renew at the end of your SET billing, and associated Membership Fees will remain payable, unless you cancel at least 24 hours before the end of the term.

To notify RFC of a cancellation, you must send an email to riverlandfitnesscentre@gmail.com which details your name, email we have on file for you, cancellation date request.

Non-compliant cancellations will not be valid or applicable.

Once your Membership is cancelled, you will lose the right to RFC content or to attend Classes until you purchase a new Membership.

How you can pause your Membership

To notify RFC of a Membership pause, you must send an email to riverlandfitnesscentre@gmail.com which details your name, email we have on file for you, and pause date request. Non-compliant cancellations will not be valid or applicable.

Once your Membership is paused and for the duration of the pause, we will not charge you Membership Fees but you will lose the right to RFC content or to attend Classes until your Membership is no longer in pause.

Your Membership will be automatically extended, and your expiry date deferred, by the Pause period.

You may pause your Membership for up to a maximum of 3 months within any 12-month period (Pause Period), without paying any portion of your Membership Fee, by providing written notice to RFC no less than seven (7) business days prior to written notice.

At the end of the Pause Period, you will be automatically charged the full fees set out in your Membership Agreement. minimum pause is 2 weeks

How we can terminate or restrict your Membership

RFC reserves the right to restrict, suspend or terminate your Membership (as determined in RFC absolute discretion) by immediate notice if:

1. you are in breach of these Terms (including but not limited to where you have failed to pay Membership Fees); or

2. RFC is otherwise of the reasonable opinion that you are unfit to access the Classes.

Should any payments, fees or other debts remain due but unpaid from any source, RFC may suspend your use of the services or access to Classes until all fees and other debts are paid in full.

If your Membership is restricted or suspended, your Membership will not be reinstated until you remedy your breach of the Terms to RFC satisfaction.

Classes are Conducted at your Own Risk

Take Care in our Classes

Classes are conducted at your own risk. It is therefore your responsibility to seek advice and clearance from a qualified medical practitioner prior to undertaking any Class with us. Neither we, our Associated Parties, our contractors, or employees hold medical or dietary qualifications and do not provide medical advice.

You must comply with all our directions and guidelines given to you relating to our Classes.

If you experience any faintness, shortness of breath, pain, or dizziness, you must immediately tell us, stop all physical activity, and seek medical advice and clearance before participating in another Class.

We are not responsible for the safekeeping of personal belongings while you attend a Class, and do not assume responsibility for any lost, stolen, or damaged personal property.

No Guarantee

We do not warrant or guarantee any result out of or in relation to participation in Classes or purchase of a Membership, and any such warranty not contained within these Terms is excluded.

Release and Indemnity

Neither we nor our Associated Parties accept responsibility for – and you, your heirs, assigns, and representatives fully release us and our Associated Parties from – any liabilities, claims, loss, cost, expense (including legal fees) or injuries (including death) arising out of or in relation to your participation in a Class, whether caused by negligence or otherwise.

You also agree to hold harmless and indemnify RFC and Associated Entities from any loss, damage, cost, liability, expense (including legal fees) which RFC, its Associated Entities, or any third party may incur as a result of your participation in a Class, including but not limited to any issues related to the use of equipment or non-compliance with these Terms